We really saw the benefits for our client, Multicultural NSW, for the more than 30 community partners and for the young people of NSW involved in COMPACT as a result of a genuine commitment to including everyone in our approach to measuring the social impact of the program.
The COMPACT impact measurement co-design helped Multicultural NSW build the program in a couple of key ways. By bringing all community partners along on the process, it not only gave them a sense of participation and ownership in the impact measurement process, but also in creating a collective sense of identity for the COMPACT program itself.
In addition, the co-design process also reportedly became an important part of a program of joint activities. The co-design workshops directly contributed to strengthening the COMPACT program by helping to strengthen relationships between partners and build Multicultural NSW’s and partners’ collective evaluation experience.
Ultimately, the evaluation has allowed Multicultural NSW to share evidence of success with community partners; to build the evidence base for this kind of intervention; to build the global reputation of the COMPACT program; and of course with funders to support their successful bid for future funding for the expansion of COMPACT.
The process has really showed Multicultural NSW that the most important thing about evaluation is that program improvement is an iterative learning process, and the co-design process helped facilitate this learning process.