In a review of this nature, it is important to truly listen to all stakeholders in order to arrive at informed conclusions . Our review provides clear recommendations to guide future improvements to the NPA and foster a more collaborative, integrated legal assistance system.
Our experts received over 50 submissions and spoke with nearly 250 stakeholders in all states and territories in the course of the review. The objective of the review was to explore the extent to which the NPA supports a legal assistance sector that is efficient, effective and equitable, and which operates in a collaborative and coordinated way.
The Urbis review provides 21 recommendations and a clear roadmap for developing the next five-year funding agreement. This includes a clearer delineation of responsibilities between governments; refreshing the Strategic Framework for Legal Assistance Services to provide coherence and direction to future reforms; and a strengthened focus on sharing lessons from implementation models across jurisdictions.